Popular Services

This is where you can submit a request that does not fit into any other categories.

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.

To request TSS to install software on your computer.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

For help with ctcLink.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

Report network outages and WiFi issues.

Submit a request to checkout, renew or return equipment.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

For students to request help with ctcLink login and activation issues.

For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.

This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.

Submit a request for help with financial aid or financial aid disbursement.

Use this form to submit a grade change request.

This form is for making requests related to Microsoft Teams Telephone Numbers and/or their Call Queue Groups.

Adding a Section to a Course to Allow a Student with an Incomplete Finish their Coursework.