Popular Services

This is where you can submit a request that does not fit into any other categories.

For issues with accessing or logging into your Shoreline Network account, Starfish, etc. This is not for ctcLink login issues.

Basic information about merges, such as warnings, timelines, FERPA, exceptions and how to request a Cross-List/Merged course.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

Submit a request for help with Starfish.

For help with ctcLink.

For students to request help with ctcLink login and activation issues.

To request TSS to install software on your computer.

For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

Use this form to submit a grade change request.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

Initiate a Telework Request

Request a Canvas BluePrint.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

Fill out this form for assistance with Canvas account issues, Panopto, Observations and other eLearning questions.

Report printer issues or let TSS know you need access to a printer.