Popular Services

This is where you can submit a request that does not fit into any other categories.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.

Use this form to submit a grade change request.

For students to request help with ctcLink login and activation issues.

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

For help with ctcLink.

For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.

To request TSS to install software on your computer.

This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.

This area is for assistance with anything not related to ctcLink login or password assistance.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

Submit a request to checkout, renew or return equipment.

Request to add an observer to your online course per the Faculty Collective Bargaining Agreement, Article XXI: eLearning, Section H eLearning Evaluations and Observations

Submit a request for help with Starfish.

Adding a Section to a Course to Allow a Student with an Incomplete Finish their Coursework.

Report network outages and WiFi issues.

Request a Canvas BluePrint.