Submit a request for help with a new computer, a computer replacement, a computer move, printer issues, and more.

Services (7)

Computer Deployment / Replacements Requests

Request to move your computer setup on campus, request a new computer, or a computer upgrade. (Please be advised that most full-time Shoreline employee machines are on a replacement cycle managed by TSS).

Employee File Recovery Request

TSS is in the process of categorizing requests. Currently File Recovery Requests are located here.

Network and WiFi Issues

Report network outages and WiFi issues.

Printer Issues & Access

Report printer issues or let TSS know you need access to a localized printer.

Software Installation Request

To request TSS to install software on your computer.

TSS Equipment Checkout/Check-in

This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.

TSS General Support for Employees

This is where you can submit a request that does not fit into any other categories.