My Recently Visited Services
For issues with accessing or logging into your Shoreline Network account, Starfish, etc. This is not for ctcLink login issues.
Look up your department codes here to use for onboarding and recruitment requests.
This is where you can submit a request that does not fit into any other categories.
To request TSS to install software on your computer.
This form is for making requests related to Microsoft Teams Telephone Numbers and/or their Call Queue Groups.
Use this form to submit a grade change request.
Use this form to request article changes, additional permissions, new categories, or group creation within the knowledge base system.
This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.
Report printer issues or let TSS know you need access to a printer.
Resource Links & FML Request
Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.
Submit a request for help with enrolling in classes or if you have questions about enrollment.
For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.
Submit your video to the Accessible IT team to have accurate captions created.