Popular Services

This is where you can submit a request that does not fit into any other categories.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

This form is for part-time faculty to receive compensation for completing the '24-'25 Regular and Substantive Interaction training.

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

For help with ctcLink.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.

Use this form to submit a grade change request.

For students to request help with ctcLink login and activation issues.

To request TSS to install software on your computer.

Submit a request for help with Starfish.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

Report network outages and WiFi issues.

Adding a Section to a Course to Allow a Student with an Incomplete Finish their Coursework.

For assistance with Canvas, excluding login issues.

For industry certified professionals, small business owners who have mastered their craft, educators interested in sharing their knowledge with adult learners, or community partners wanting to share culture or craft.

Submit a request to checkout, renew or return equipment.

This area is for assistance with anything not related to ctcLink login or password assistance.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

Report printer issues or let TSS know you need access to a localized printer.