Popular Services

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

This is where you can submit a request that does not fit into any other categories.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

For students to request help with ctcLink login and activation issues.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

For help with ctcLink.

Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.

Report network outages and WiFi issues.

Submit a request for help with Starfish.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

This area is for assistance with anything not related to ctcLink login or password assistance.

For industry certified professionals, small business owners who have mastered their craft, educators interested in sharing their knowledge with adult learners, or community partners wanting to share culture or craft.

This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.

Fill out this form for assistance with Canvas account issues, Panopto, Observations and other eLearning questions.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

Submit a request to checkout, renew or return equipment.

Request to add an observer to your online course per the Faculty Collective Bargaining Agreement, Article XXI: eLearning, Section H eLearning Evaluations and Observations

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

Submit this form if you are no longer an employee of Shoreline Community College and cannot access Canvas. If you are a current employee, you have permission to copy your own courses and send them to anyone you want. Please view https://community.canvaslms.com/t5/Instructor-G... .

Request a Canvas BluePrint.

To request TSS to install software on your computer.

Use this form to submit a grade change request.