Popular Services
This is where you can submit a request that does not fit into any other categories.
For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.
Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.
All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.
For students to request help with ctcLink login and activation issues.
This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.
To request TSS to install software on your computer.
This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.
Report printer issues or let TSS know you need access to a localized printer.
Submit a request for help with enrolling in classes or if you have questions about enrollment.
Submit a request to checkout, renew or return equipment.
Fill out this form for assistance with Canvas account issues, Panopto, Observations and other eLearning questions.
Submit a request for help with financial aid or financial aid disbursement.
For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.
This area is for assistance with anything not related to ctcLink login or password assistance.
Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.