Popular Services

This is where you can submit a request that does not fit into any other categories.

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

For students to request help with ctcLink login and activation issues.

Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

Submit a request for help with Starfish.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.

To request TSS to install software on your computer.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

Report network outages and WiFi issues.

Report printer issues or let TSS know you need access to a localized printer.

Fill out this form for assistance with Canvas account issues, Panopto, Observations and other eLearning questions.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

For assistance with Canvas, excluding login issues.

Submit this form if you are no longer an employee of Shoreline Community College and cannot access Canvas. If you are a current employee, you have permission to copy your own courses and send them to anyone you want or request to add a user to your course copy.

Submit a request to checkout, renew or return equipment.

Use this form to submit a grade change request.

Submit a request for help with accessibility and assistive technology.

This area is for assistance with anything not related to ctcLink login or password assistance.