Popular Services
This is where you can submit a request that does not fit into any other categories.
For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.
For issues with accessing or logging into your Shoreline Network account, Starfish, etc. This is not for ctcLink login issues.
This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.
Use this form to request access to an existing shared email mailbox, or to have a new shared email mailbox created.
For issues with accessing your Shoreline Network Account or email. This is not for ctcLink issues, or for new Shoreline employees. All new Shoreline employees must go through the HR on-boarding process.
All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.
Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.
Use this form if you are having difficulty getting into the Starfish application.
For students to request help with ctcLink login and activation issues.
Look up your department codes here to use for onboarding and recruitment requests.
Please do not use this form to request media tech assistance for events or meetings.
Please use the Media Technician Request form linked here:
https://support.shoreline.edu/TDClient/141/Supp...
This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.