Popular Services
This is where you can submit a request that does not fit into any other categories.
For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.
Basic information about merges, such as warnings, timelines, FERPA, exceptions and how to request a Cross-List/Merged course.
Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.
This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.
Use this form to submit a grade change request.
Use this form to request access to an existing shared email mailbox, or to have a new shared email mailbox created.
Report printer issues or let TSS know you need access to a printer.
This form is for making requests related to Microsoft Teams Telephone Numbers and/or their Call Queue Groups.
For students to request help with ctcLink login and activation issues.
Submit a request for help with financial aid or financial aid disbursement.
Submit a request for help with enrolling in classes or if you have questions about enrollment.
For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.
This area is for assistance with anything not related to ctcLink login or password assistance.
This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.
Submit a request to checkout, renew or return equipment.
All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.
Submit your video to the Accessible IT team to have accurate captions created.
To request TSS to install software on your computer.