Popular Services

This is where you can submit a request that does not fit into any other categories.

For students to request help with ctcLink login and activation issues.

This form is for part-time faculty to receive compensation for completing the '24-'25 Regular and Substantive Interaction training.

Request to add any users to a Canvas Course (Observers, Teachers, Students, Peer Mentors, Navigators, and Librarians). Prior to filling out request, review FERPA on our website and the Attorney General's Memorandum regarding student privacy.

For ctcLink login and activation issues. This is not for issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc.

For issues with accessing or logging into your Shoreline Network account, Shoreline Email, Starfish, etc. This is not for ctcLink login issues.

Submit a request for help with enrolling in classes or if you have questions about enrollment.

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.

To request TSS to install software on your computer.

This service is to request changes to a users ctcLink permissions. All permissions are subject to Pillar lead approvals, and evaluation by the Local Security Administrators.

For help with ctcLink.

Use this form to request access to an existing shared email mailbox, or to have a new shared email mailbox created.

This form is for making requests related to Microsoft Teams Telephone Numbers and/or their Call Queue Groups.

Report network outages and WiFi issues.

This form allows college staff and faculty to submit VPAT (Voluntary Product Accessibility Template) and HECVAT (Higher Education Community Vendor Assessment Toolkit) documents they’ve received from vendors. These documents are essential for ensuring the college meets accessibility, privacy, and security standards when adopting new digital tools or services.

Submit a request for help with financial aid or financial aid disbursement.

Basic information about merges, such as warnings, timelines, FERPA, and how to request a Cross-List/Merged course.

Submit a request to checkout, renew or return equipment.

Submit this form if you are no longer an employee of Shoreline Community College and cannot access Canvas. If you are a current employee, you have permission to copy your own courses and send them to anyone you want or request to add a user to your course copy.

Report printer issues or let TSS know you need access to a printer.