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Shoreline Employee
Team Dynamix Agents
Services (tickets)
Services (tickets)
View articles relating to TDnext, Team Dynamix ticketing system.
Articles (13)
Pinned Article
TDX Basics
Accessibility Standards and Guidelines
Assign/Reassign (to another person) and Move a Ticket to Another Application (Department/Group)
Guidelines for Writing Knowledge Base Articles
How to Change the Requestor Name
How to Create Forms
How to View Submitted Tickets for TDX Agents
Working with Attribute Dependencies When Creating Forms
Create, Edit, or Delete a Desktop in TDX
Add a Response Template to a Ticket
TDX Agent Ticket Creation
Create, Edit or Delete a Response Template
What happens when I put a ticket "On Hold?"
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