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    1. Knowledge Base
    2. Shoreline Employee
    3. Team Dynamix Agents
    4. Services (tickets)

    Services (tickets)

    View articles relating to TDnext, Team Dynamix ticketing system.

    Articles (13)

    Pinned Article TDX Basics

    Accessibility Standards and Guidelines

    Assign/Reassign (to another person) and Move a Ticket to Another Application (Department/Group)

    Guidelines for Writing Knowledge Base Articles

    How to Change the Requestor Name

    How to Create Forms

    How to View Submitted Tickets for TDX Agents

    Working with Attribute Dependencies When Creating Forms

    Create, Edit, or Delete a Desktop in TDX

    Add a Response Template to a Ticket

    TDX Agent Ticket Creation

    Create, Edit or Delete a Response Template

    What happens when I put a ticket "On Hold?"

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    Shoreline Community College
    16101 Greenwood Avenue North
    Shoreline, WA 98133-5696
    206-546-4101