How to View Submitted Tickets for TDX Agents

  1. Go to the Shoreline Support Center and sign in using your Shoreline account if you aren't already. 

Shoreline Support page. The sign in button has a red circle around it.

  1. Click the Services tab. 

Shoreline Support page. The services tab has a red box around it.

  1. Click on the Ticket Requests tab.

Shoreline Support site. The Ticket Requests button has a red square around it.

  1. You can search by status, date created, due date, ID, Acct/dept, reviewer, services, and service offerings. 
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