Shoreline Network and Email Accounts for New Students

Shoreline provides students with both a Shoreline Network Account and a Shoreline Email Account.

Email Notifications

If you are a new Shoreline student and have been admitted to the College, you will receive the following three emails. It can take several days to receive these emails, and they are often located in your SPAM folder. 

1. An email confirming that you have been admitted to the college
2. An email indicating that your Shoreline Network Account and Shoreline Email Account have been setup. See below for more information on these two accounts. 
3. An email with a temporary password to use to set up your Shoreline Network Account and Shoreline Email Account. You will need to create a new password for each of these two different accounts, and these passwords can be the same or different. 

Shoreline Network Account

Shoreline Network Accounts are created through office.com and are required for students to do school related business. 

Shoreline Email Account

Shoreline Email Accounts are created through google.com. This email is used in addition to your preferred email in ctcLink and should be checked regularly so you don't miss any important communication

Troubleshooting

• If you have not received any emails regarding your email or network account:
  • Check your SPAM folder.
  • Log into ctcLink and double check which email address is set up as your preferred email address. You may need to update it. All Shoreline Network Account recovery/setup emails are sent to your preferred email address as it is listed in ctcLink.
• If you received an error code "Password is Turned Off By Admin" please submit a request. 
• If you are one of the following programs, email them directly for assistance.
  • Running Start students: Please contact runningstart@shoreline.edu. 
  • Nursing students: Please contact nursingnavigator@shoreline.edu. 
• If you are still unable to set up your password, please submit a request. 

For more information, please view Student Shoreline Network and Email Accounts.