Shoreline Network and Email Accounts for New Students

Shoreline provides students with a Shoreline Network Account that provides them access to Shoreline Resources and Email services all in one account.

Email Notifications

If you are a new Shoreline student and have been admitted to the College, you will receive the following three emails. It can take several days to receive these emails, and they are often located in your SPAM folder. 

  1. An email confirming that you have been admitted to the college
  2. An email indicating that your Shoreline Network Account and Email have been setup. See below for more information on these two accounts. 
  3. An email with a temporary password to use to set up your Shoreline Network AccountYou will need to create a new password for this account, and these passwords can be the same or different from your CTCLINK password. 

Shoreline Network Account

Shoreline Network Accounts are created through office.com and are required for students to do school related business. 

Shoreline Email Services

Shoreline Email is accessible through Outlook.com and should be checked regularly for important Shoreline communications. These communications could be related to things such as Safety and Security updates, notices about student events happening on campus, technology service improvements, etc. 

Troubleshooting

  • If you have not received any emails regarding your email or network account:
    • Check your SPAM folder.
    • Log into ctcLink and double check which email address is set up as your preferred email address. You may need to update it. All Shoreline Network Account recovery/setup emails are sent to your preferred email address as it is listed in ctcLink.
  • If you received an error code "Password is Turned Off By Admin" please submit a request
  • If you are one of the following programs, email them directly for assistance.
  • If you are still unable to set up your password, please submit a request

For more information, please view Student Shoreline Network and Email Accounts.

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For issues with accessing or logging into your Shoreline Network account, Starfish, etc. This is not for ctcLink login issues.