ctcLink Support Resources for Employees

Please consider bookmarking these resource links for quick access in the future. 

Shoreline Resources

Shoreline Support Center

The Support Center has a new look but continues to be a great resource for students, faculty and staff. Access knowledge base articles about common staff and faculty processes in ctcLink including slide decks and training recordings when available. Submit a Support Request if you have a specific issue or question that you cannot find the answer to.

SBCTC Resources

Ongoing Pillar Work Sessions

Focused, single topic work sessions are regularly scheduled by SBCTC Pillar trainers. Access the full calendar and filter for ctcLink at https://www.sbctc.edu/calendar

Pillar Work Sessions in Canvas

SBCTC posts recordings and slide decks from each work session in Canvas. Great to search past sessions for answers or review details from a session you attended. Access Canvas class at https://shoreline.instructure.com/courses/2056628. If you cannot access in Canvas, please submit a request to support@shoreline.edu to be added to the course.

Quick Reference Guides

The infamous but ever-improving step-by-step guides to processes in ctcLink are located at https://bit.ly/ctcLinkQRG

ctcLink Listservs

Join your peers across the state to share questions and knowledge about your work in ctcLink. Join ctcLink eLists at https://lists.ctc.edu/mailman/listinfo


Article ID: 2730
Fri 1/20/23 4:02 PM
Fri 2/16/24 10:11 AM