Submit a request for help with a new computer, a computer replacement, a computer move, printer issues, and more.

Services (7)

Employee File Recovery Request

TSS is in the process of categorizing requests. Currently File Recovery Requests are located here.

Network and WiFi Issues

Report network outages and WiFi issues.

Printer Issues & Access

Report printer issues or let TSS know you need access to a localized printer.

Software Installation Request

To request TSS to install software on your computer.

TSS Equipment Checkout/Check-in

This service is for Shoreline Employees to request to checkout hardware from Shoreline Technology Support Services.

TSS General Support for Employees

This is where you can submit a request that does not fit into any other categories.

TSS Purchasing

All technology purchase requests made with State funds, including Professional Development funds, must first go through Technology Support Services for review. This process ensures that the purchase is maintained in our records as well as meets SCC technology standards. Technology equipment includes but is not limited to the following: Macintosh/PC computers, Macintosh/PC peripherals, Monitors, Laptops, Printers, Scanners, PDA's, Network devices, USB Devices, Phones and ALL Software. Purchase requests for all media equipment should go through the media center.