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Summary
This article will help you understand, troubleshoot, and resolve common warnings and errors encountered in Degree Planner. It also provides links to connect you with support to report errors and get further help.
Warnings
Warnings are important to review when building plans in Degree Planner. They do not stop a plan from being built or always represent a specific error; they are more of a guide to help you understand your plan and some limitations that may occur given your information and the plan you have currently built. Some warnings can be resolved by your actions in Degree Planner.
Please click the bars below to see details about each type of warning and how they could potentially be resolved in Degree Planner.
Over Credit Warning
Should you place more than 18 credits in a single quarter into your plan, an over credit warning will appear in the quarter(s) that have too many credits. 
If you click on the warning, a full description of the error will be shown. 
Note: The practical limit of credits taken per quarter is 30, however there may be additional fees for any credits taken over 18. However, some programs may require you to take over 18 credits per quarter. Consult with your advisor about your credit load options.
You can resolve this warning by moving courses or placeholders out of effected quarters until they total 18 credits or less.
Under Credit Warning
Should you have a quarter in your plan with fewer than 10 credits, an under credit warning will appear in the quarter(s) that have too few credits. 
If you click on the warning, a full description will be shown. 
Note: There may be financial aid ramifications for taking fewer credits, but each plan is unique. Some plans, including many certificates, will automatically plan with fewer than 10 credits per quarter. Consult with your advisor or a financial aid specialist before committing to a fewer than 10 credit per quarter plan.
You can resolve this warning by moving courses or placeholders into the effected quarters until they total 10 credits or more.
Schedule Conflict
Degree Planner will detect, based on section information, if chosen sections with set times will interfere with each other and will show a "Resolve the schedule conflict" warning. 
You can resolve this warning by either changing the term the course will be taken or by looking at and changing the chosen section for the course. Clicking a course will open the course details on the side panel. 
Clicking to edit section will allow you to see other sections available where you can choose a section that does not conflict with other course sections chosen. 
Note: You can use the Schedule Tab and Reschedule My Courses to also reorganize your planned sections and help resolve conflicts.
Course in term not offered
Degree Planner will only allow you to move a course into a quarter it is predicted to be available. Any attempt to move a course into a quarter it is not available in will result in a warning and the course bouncing back to its original quarter. 
Missing Course Prerequisites
Degree Planner will allow you to change the order of courses that have prerequisites, but it will give a warning about the course if that change causes the course to violate its prerequisites. Placing the courses back in correct order will resolve the flagged error. 
Full Section
Degree Planner has access to section and enrollment information, so some sections may be or become full. Degree Planner provides a warning on any upcoming course section selected that now appears full. 
You can click on the course to open the course details and get the full warning on the side panel. 
Changing the term or section should clear the warning from the plan. 
Should you choose a new section, Degree Planner will not update with the new section selection until you click the Save button. 
Degree Planner will reload the section data and only after the reload will you know if this new section is full or not. If not, no warning will be listed under the course number. 
Note: Degree Planner will automatically choose sections for you when first building a plan with section information available. Chosen sections may fill up over time, giving you the warning that the section is full. Degree Planner does not take into account wait-listed courses and updates new section data every 24 hours, so just because Degree Planner says it is full, it may not be or may not say it is full when it is. Degree Planner is just a guide - use ctcLink registration and catalog data for the most up-to-date information about courses and talk with your advisor, professor or an enrollment services specialist for help choosing and registering for courses.
Choose a Section
Once you have made and customized your plan, there will often be courses that you chose that had sections and availability that was merely predicted. Once section data is available, Degree Planner will update your plan and for any course where there was no section data, Degree Planner will now prompt you to choose a section with a warning. Choosing any section available will clear this warning.
Items Requiring Attention
If there are multiple warnings associated with a given course, the warning will change to "View items requiring attention." 
Opening the course details in the side panel by clicking the course will list all associated warnings. 
Errors - Unmet Requirements
The primary system error is called Unmet Requirements. You typically see this error as a banner at the top of your plan.

Clicking the link to view your unmet requirements will bring you the Requirements Tab, effectively filtering out all requirements except those Degree Planner has determined your plan doesn't currently meet.
There are a wide variety of reasons why this error will populate in your plan. Be sure to investigate why you may have unmet requirements, because your plan is incomplete when this error is active. In the bars below you can find some common reasons for why it might appear and how you might be able to fix it.
Removing Courses in your Plan
One of the most common actions you will do in Degree Planner will also trigger the Unmet Requirements error: Removing a course. There are a lot of reasons to remove a course: to fix mistakes, or make different elective selections, or just because. Degree Planner is checking each time something changes in the plan to make sure the plan is aligned with all the requirements. This is why it can move slowly at times when shifting courses around or making rapid-fire elective choices, because it must check and reload each time it happens. But this is a good thing. Degree Planner is making sure that a removed course will be accounted for if it is needed in the plan. If you remove a course and it does not trigger the Unmet Requirements error, then that course was not needed by the plan. Here are some ways to resolve the Unmet Requirements error when removing a course from your plan.
Simple Course Replacement
If you know the course number or title of the course you want to replace a removed course with, you can ignore the Unmet Requirements error and go to the +Add Course link in your plan.

Type in the course number or title of the replacement course in the search field.

Then save it to your plan in the term you would like. If the replaced course can count for the same requirements as the removed one, then the Unmet Requirements error will automatically go away on its own. If it did not, or the number showing for unmet requirements is not lower, then the new course does not completely meet the requirements and more actions will be needed.
Required Courses
If you remove a required course from your plan, Degree Planner will give you the unmet requirements error. In most cases, there are no other options to replace required courses. You can add the course back into your plan by clicking the view unmet requirements link. There will be an option to add the requirement back into your plan with the +Add Course button across from the missing required course.

This will lead you to the add course page with ony the single course listed.

You can select the term and section for the course to be placed into your plan and add it by clicking the add button. This will resolve the unmet requirements error.
Elective Placeholders
If the course you have removed is part of an elective set, you can then choose to add the elective placeholder back into your plan, so you can see the full list of options available that can satisfy the elective. Click view unmet requirements and find the elective that is now missing. You can click the + Add Placeholders link to add the placeholder back into your plan.
Degree Planner will automatically slot the placeholder into your plan where there is room for it.

In the Courses tab you can drag and drop the placeholder around to fit your schedule. There you can also choose an elective from the list or directly from the requirements tab by clicking the + Add Course link.
Residency Requirements
Residency requirements will usually not trigger the unmet requirements error, because it is simply checking that the number of specific credits taken or planned at Shoreline are at 25 credits, for most plans. However, for some plans with primarily elective options, this can inadvertently trigger the unmet requirements error since too many of those planned credits are non-specific. Selecting courses from elective lists will automatically remove the error once you reach 25 credits planned at Shoreline.
Minimum Credit Requirements
Typically, when the unmet requirements error populates, it lists more than 1 unmet requirement. That is because not only is one course or elective missing, but that missing course also drops the total credit value of the plan below the minimum number required for the credential. Hence two errors (or more). By resolving the primary course or elective, the second minimum credit requirement error will automatically fix itself. In most cases, there should be no need to use or place a minimum credit elective placeholder - the credits needed for the degree should cover the minimum needed, except for rare instances usually involving transfer credits.
Missing Prerequisite Courses or Placement
Degree Planner will only place courses into your plan if you can clear the prerequisites needed to take them. This usually means that you have either gotten placement at an appropriate level or have taken courses that can grant you entry into the required courses in the degree. Some prerequisite courses can also be found as optional parts of degree plans, to ensure those with placement below the required level have an on-ramp to the requirements.

Usually, placement is determined as part of your orientation and on-board as a student. However, if you do not have placement into the required courses in a plan, Degree Planner will not automatically build them into your plan and will instead raise the unmet requirements error.
You can explore and discover the prerequisite issues by clicking the view unmet requirements and clicking the + Add Course link on any requirement that failed to populate in your plan.

You will see a prerequisite warning when attempting to place that course into your plan. Note that grade prerequisites are also enforced, so completion of a course may be insufficient to work as a prerequisite for following courses.

In some degree plans a missing placement or prerequisite courses can cause all dependent courses in a sequence like MATH or CHEM to fail to populate in a plan, racking up a large number of unmet requirement errors.

Degree Planner will still attempt to make plans and will often populate elective placeholders that have prerequisite warnings on every course.

In addition, to make sure plans meet the minimum credit requirements needed, Degree Planner will also populate several minimum credit requirement placeholders into these plans to make up the difference of required courses not populating.

Such plans are not particularly useful. Until placement is granted or appropriate credits are applied in the plan, it is recommended to not build plans impacted strongly by placement. Check the degree details and information before building a plan. You should also work with your advisor to refine plans where placement is pending or at a lower level than recommended.
Other Items
Click the bars below to see other items encountered in Degree Planner.
Program Progress
Program progress in Degree Planner is represented by two values.
The Progress bar:

Program Progress:

Although rare, these values may sometimes differ or add up to values that are incorrect to your actual credit counts. These are numbers that are calculated by Degree Planner and may sometimes be inaccurate. More important than specific numbers of completed credits are the outstanding requirements as found on the Requirements tab. That, coupled with the credit values in the Courses tab represent the true number of credits outstanding and needed by the degree. While the number represented may be inaccurate, the plan itself is not.
Met by an Alternative
When reviewing the Requirements tab you may encounter some of your requirements were satisfied by something other than completed required courses. Degree Planner calls these "Met by an alternative" credits.

These could represent placements or test scores that function as a course waiver, actual course waivers or alternative courses that can count as replacements. Effectively this is telling you that you do not have to worry about this specific requirement, it has been met alternatively.
Marked As Met
Another way in which requirements can be exempted from your plan is in the advisor feature called "Marked as met."

If you encounter a course in your plan that has that label, an advisor has marked that credit as met for the purpose of this degree plan, and you do not have to worry about that requirement.
Every time a requirement has been marked as met, it also creates a note from the advisor describing why it was marked and creates a new snapshot of your plan in the Plan History section of Degree Planner.


Why did this build here? & Rebuild plan to see explanations
Degree Planner comes equipped with a feature to make transparent the process that went into making the plan. This is called "Why did this build here?" and is found whenever you first build out a plan in Degree Planner.

Clicking the link will open a side panel about the logic Degree Planner used when making the plan, using the priority list you can find in the Requirements tab sort view.

As long as the plan remains untouched, "Why did this build here?" will remain active so you can review the logic. This is especially useful when investigating unmet requirement and prerequisite errors because it will also detail what it attempted and failed to do and why.

However, this feature is only available to plans that nothing has been modified in. Once you customize the plan, even slightly, Degree Planner will replace the link with "Rebuilt plan to see explanations."

Rebuilding plans, while doable, is not often recommended, as it will remove all customization you have done to craft your plan and rebuild it from scratch. Why did this build here is useful for troubleshooting plans when they are first built and to glimpse the logic that went into the plan, but you can ignore messages asking you to rebuild plans.
Deleting plans
Only advisors or Starfish administrators are able to delete plans in Degree Planner. If you have plans built that you would like to have deleted for any reason, please contact your advisor or Starfish Support.
Reporting & Support
Should you encounter an error that you cannot fix or want additional support from the Starfish and Degree Planner teams, you can use the links below to file tickets for support and troubleshooting help.
Degree Planner: Report a Problem
Degree Planner: Ask a Question