Setting up Email Filters

Summary

Creating rules in Outlook can help keep your inbox clear. You can create rules based on different conditions and send items to different folders. 

How to set up email rule filters

Step 1: Go to your outlook application on your computer and create a new Folder. 

  • Name this folder based on what the rule you are creating. Example: A Shoreline Support filter for email notifications about tickets. 

Step 2: Open you settings menu. 

Step 3: Navigate to the Mail menu tab, and select Rules. 

Step 4: Select the +Add new Rules button.

Screenshot of outlook settings. Settings, mail, and rules have been highlighted yellow. There is a yellow square around the + add a new rule button.

Step 5: Name your rule. The example images are for Shoreline Support emails. 

Step 6: Add a condition. 

Screenshot of rules page. Select a condition and sender address includes have been highlighted.

Step 7: Fill out the applicable info for your condition.  

Step 8: Add an applicable action. 

Screenshot of a completed rule in outlook.

Step 9: Select Save! 

Support Options 

If you need support setting up filters please contact TSS. 

 

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