Setting up Email Filters

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Creating rules in Outlook can help keep your inbox clear. You can create rules based on different conditions and send items to different folders.

Step 1: Go to your outlook application on your computer and create a new Folder.

Name this folder based on what the rule you are creating. Example: A Shoreline Support filter for email notifications about tickets.

Step 2: Open you settings menu.

Step 3: Navigate to the Mail menu tab, and select Rules.

Step 4: Select the +Add new Rules button.

Screenshot of outlook settings. Settings, mail, and rules have been highlighted yellow. There is a yellow square around the + add a new rule button.

Step 5: Name your rule. The example images are for Shoreline Support emails.

Step 6: Add a condition.

Step 7: Fill out the applicable info for your condition.

Step 8: Add an applicable action.

Screenshot of a completed rule in outlook.

Step 9: Select Save!

If you need support setting up filters please contact TSS.