Software (Desktop and Cloud)

• What do Zendesk "light agents" have access to?
• What is the procedure to add or edit an article in the Support Center?
• How do I find and contact my advisor in Starfish?
• How do I set up my Starfish profile?
• How do I make an appointment with my advisor in Starfish?
• What is Splashtop and why does Shoreline Community College use it?
• How do I take a screenshot of my computer screen?
• How do I edit or cancel an advising appointment in Starfish?
• How do I use Free Version of Office 365?