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Login, Passwords, Email
How do students log into their ctcLink account?
What is Multifactor Authentication (MFA) for employee email and Microsoft products?
What is my Shoreline Network Account?
Can I find students’ preferred emails in Outlook?
How do I set up a mailbox rule (filter) in Microsoft Outlook?
Who do I contact if I forgot my FSA ID or password?
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ctcLink for Students
What is my ctcLink ID number?
How do students activate their ctcLink account?
What do I do if I get an error code while activating my ctcLink account?
How do I submit a Student Audit Request?
How do I submit a Student Withdrawal Request?
How do I submit a Student Option Grading Request?
See all 32 articles
ctcLink for Faculty
What are the grade bases in ctcLink?
How does a student submit a Hardship Withdrawal Request?
How do I submit a Grade Change?
How does the waitlist process work?
How do I verify a student's preferred email address in ctcLink?
How do faculty send email messages to students from class rosters?
See all 27 articles
ctcLink for Staff
How do employees update their W-4?
How do I create a travel expense report?
How do I create a Travel Authorization (TA)?
How do I create, submit and view a non-travel related expense report?
What is the new ctcLink Data Usage and Privacy Agreement?
Why didn’t I receive my overtime?
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Software (Desktop and Cloud)
How do I log in to the virtual kiosk in Advising?
How do I make a tutoring appointment?
How do I disable Mozilla Firefox pop-up blocker?
How do I disable Google Chrome pop-up blocker?
What do I need to know about ctcLink and Examplify?
How do I install the Firefox browser on a Chromebook?
See all 17 articles
Network and WiFi
How do I gain access to the VPN or Remote Desktop?
How do I connect to Wi-Fi on campus?
How do I clear cache and cookies from my browser?
Who can use wireless service at Shoreline Community College?
Formstack and Reports
Who do I contact about Formstack forms or data?
User Setup and Security Changes
How do I submit a ctcLink security change request?
What happens when someone goes into Emeritus status?
How do I get to the Employee/Campus Directory?
How do I edit my information in the campus directory and Outlook?