Skip to main content
Return to shoreline.edu
Submit a request
Sign in
Technical Support
Shoreline Support
Technical Support
Search
Login, Passwords, Email
I can't log in or my password doesn't work
How do I reactivate my student email account?
How do I reactivate my Shoreline network account?
Why can't I login? I'm a returning student.
How do I log into Starfish?
How do I get a staff go.shoreline.edu account?
See all 12 articles
ctcLink for Students
How do I update my personal details?
How do students update their emergency contacts?
ctcLink for Faculty
How do I reset my ctcLink password?
How do I view student information (planner, holds, transfer credit report, term summary)?
How do I view my weekly teaching schedule?
How do I view class rosters?
How do I submit grades in ctcLink?
How do I accept or reject a part-time or moonlight faculty contract?
See all 9 articles
ctcLink for Staff
How do employees view pay history?
How do employees change their preferred name in ctcLink?
How do employees change their preferred name in ctcLink?
How do employees activate their ctcLink account?
How do classified staff report time?
How do classified and exempt staff report leave?
See all 12 articles
Software (Desktop and Cloud)
What do Zendesk "light agents" have access to?
What is the procedure to add or edit an article in the Support Center?
How do I find and contact my advisor in Starfish?
How do I set up my Starfish profile?
How do I make an appointment with my advisor in Starfish?
What is Splashtop and why does Shoreline Community College use it?
See all 9 articles
Network and WiFi
How do I gain access to the VPN or Remote Desktop?
How do I connect to Wi-Fi on campus?
How do I clear cache and cookies from my browser?
Who can use wireless service at SCC?
User Setup and Security Changes
How do I update the Shoreline Campus Directory?