Activate Your ctcLink Account
- Navigate to the ctcLink Sign In page (https://gateway.ctclink.us) or the Activate Your Account page from your college’s website. (If you select Activate Your Account, start with Step 3 below).
- Select the Activate Your Account link.

- Select the OK button when the redirection pop up message displays.
- The Activate Your Account page displays.
- Enter your First Name and Last Name. Please make sure you have entered your name correctly. (If your legal name is a single name—such as Pran, Madonna or Nani - you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.)
- Enter your Date of Birth (MM/DD/YYYY) as shown or use the calendar icon.
- From the drop-down menu select:
- ctcLink ID (new) if you are a new student or employee.
- SID (old) if you are a current or returning student or employee.
- Enter either your ctcLink ID or SID.
- Select the Submit button.

Set Your Password
- The Set Your Password page displays.
This page is used to set up your password and your account recovery options.
- Enter you preferred Email address.
- Select the Security Question from the dropdown menu.
- Provide the Answer to your security question.
- Additional Account Recovery options located in the Account Recovery box.
- Enter Phone Number for text (SMS) option.
- Enter Phone Number for voice option.
- Create your Password. (At least 8 characters, including at least one uppercase letter, one lowercase letter and one number. Special characters may be used but are not required.)
- Confirm your Password.
- Select the Submit button.

- A pop-up message displays.
- Make note of your ctcLink ID.
- Select the OK button.

- The Account Activation confirmation message displays.
- Close the browser tab.
*NOTE - Please close your browser before attempting to log in to ctcLink.

PLEASE NOTE: When prompted to close your browser(s), make sure to close ALL browsers completely for update to take place.
- Make note of your new ID and Password.
- You have successfully activated your ctcLink account.
- End of procedure.
This article is also available in the ctcLink Reference Center.
This didn't solve the problem?
Please click the submit a request button below to create a ticket and a Shoreline agent will reply shortly!
Have feedback on this article? Click here to tell us what you think.