How do I reset my Canvas/Shoreline Network Account password?

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Shelly Scanlan
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Shoreline Network Account

Shoreline students have two accounts used to access the College's online services - a ctcLink account and a Shoreline Network Account. When logging into your Shoreline email or Canvas accounts, you will use your Shoreline Network Account login, which is your Shoreline email ( and password. For a full list of online services that are included with your Shoreline Network Account, see Student Accounts on our website.

New Student First Time Setup

If you are a new Shoreline student, you will have received an email at your personal email address with a link to set up your Shoreline Network Account. Please search your email, including your SPAM folder, to locate this email and follow the instructions to log into your Shoreline Network Account.

To Reset Your Canvas/Shoreline Network Password

  1. You will need to have set up your Shoreline Network Account through the email as described in the steps above (See New Student First Time Setup).
  2. Next, you will need to know your ctcLink ID for this process to work.
  3. Now you are ready to reset your Canvas/Shoreline Network Account password. Please visit Shoreline Network Password Reset on our website. 
  4. Click the button which says Applicant/Student/Returning Student/Alumni .mceclip0.png
  5. Search for your account using your ctcLink ID and birthdate. mceclip2.png
  6. You may be required to perform additional steps before the system will allow you to reset your Shoreline Network Account password. We are more than happy to guide you through the process! Please drop into our Live Zoom Room Monday through Thursday from 9am - 5pm so we can help. 

Having Trouble? 

If you are having trouble resetting your Canvas/Shoreline Network Account password, please drop into our Live Zoom Room Monday through Thursday from 9am - 5pm.

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