How to Add Texting app to Microsoft Teams

Summary

Step by Step guide for adding Texting to Microsoft Teams (after you have finished purchasing the upgrade through TSS Purchasing)

Body

How to Add Texting app to Microsoft Teams

  1. Open the Microsoft Teams app.
    1. To find it, type “Microsoft Teams” in Start menu (the window icon).
      Windows search interface with 'Teams' typed into the search bar. The best match result is 'Microsoft Teams App.' The right panel shows Microsoft Teams options, including buttons to open the app.
       
  2. Navigate to the “Apps” icon in the left-hand menu.
    1. Search for the “Texting” app, click on it, and then click the “Add” button.
      Microsoft Teams interface with the Apps section open. The Apps icon in the left sidebar is highlighted with a red box labeled 4. In the search bar at the top, the word "texting" is entered and highlighted with a red box labeled 5. The search results display the "Texting" app by Approved Contact Network. The "Add" button next to this app is highlighted with a red box labeled 6.
       
  3. The new app will appear in the menu on the left.
    1. If you don't see it, you can click on the three horizontal dots to view more apps you've installed.
      Microsoft Teams interface showing the left sidebar. If the Texting app doesn't appear here on the left, then select the three dots icon at the bottom of the sidebar highlighted in red. Selecting this will open a pop up window to show the Texting app also highlighted in red.
  4. Once the installation is successfully completed, MS Teams will be ready to send text messages.
    1. For more information about the Texting feature, please refer to the URL link below
      ​​​​​​​Teams Texting interface with three red highlighted areas. The first highlight is on the left sidebar, marking the "Texting" tab. The second highlight is a plus sign button in the bottom-right corner, used to start a new message. The third highlight surrounds a pop-up window titled "Send a New Message," which includes fields for entering a country code and phone number, a text box for the message, and a send button.

For more information about using SMS and Texting in Microsoft Teams, please check out this article for Guidance: SMS for Microsoft Teams Guidance 

Details

Details

Article ID: 17806
Created
Thu 4/24/25 8:00 PM
Modified
Tue 2/3/26 6:21 PM