Knowledge Article Review Checklist for SMEs

Overview

This document is for SMEs to use as a guideline when reviewing an article. Articles should be reviewed for accuracy at least once a quarter. 

Instructions

  1. Prior to reviewing an article, please read the Style Guidelines for Knowledge Articles
  2. Log in to TDX.
  3. Locate the article you want to review.
  4. Review the entire article for accuracy by following the Style Guidelines for Knowledge Articles
  5. Click the Save as Draft button.
  6. The Knowledge Admin will review the article

Delete Article

If the article is no longer relevant and needs to be deleted, please submit a request along with the article link and the reason the article should be deleted.

Additional Resources

If you have any questions or need assistance, Submit a Request