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Check out this article I found in the Shoreline Support Center knowledge base.<br /><br /><a href="https://support.shoreline.edu/TDClient/141/Support/KB/ArticleDet?ID=1702">https://support.shoreline.edu/TDClient/141/Support/KB/ArticleDet?ID=1702</a><br /><br />ctcLink Quick Reference Guides (QRGs)