Shoreline Community College appears to have experienced a ransomware attack, which has left the College website and campus Wi-Fi currently inaccessible. Due to this IT systems outage, our campus will transition the majority of our operations to remote work until further notice. The College is working with local and federal authorities to resolve this issue.  During this time campus remains open, however there is no access to the College website or campus wi-fi on college grounds 

CAMPUS Info:  

• For current information updates and support, visit the Shoreline Support Center.  

• Students and staff can also get live help in the Shoreline Support Center Zoom Room during regular college business hours at https://us02web.zoom.us/j/81837734259 .  

EMPLOYEE Info:   

• Direct Access Links to Shoreline Supported Software for Employees
• Employees impacted by the loss of wi-fi/website are directed to move to remote work.  

• CtcLink for staff: https://gateway.ctclink.us/ 

• Email:  https://outlook.live.com/owa/ - click sign in - sign in with your Shoreline Employee email address

• The Parent Child Center will remain open. Safety & Security, along with Facilities, will also continue to operate on campus as regularly scheduled.  

• Payroll processing is not impacted by the outage at this time.  

STUDENT Info 

• Direct Access Links to Shoreline Supported Software for Students
• ​​​​​​​In-person classes and final exams will still run whenever possible and further updates about upcoming courses and exams will be sent out later today.  

• Student can still access canvas and ctcLInk using off-campus wi-fi providers.  

  • ctcLink for students @ https://m.ctclink.us . 

  • Canvas @ https://shoreline.instructure.com . 

Please stay tuned for further updates as they are available.  

Thank you,  

Technology Support Services  

support@shoreline.edu 

FAQ / Resources 

What can be accessed on campus right now? 

• In-person classes and final exams can continue on-campus, whenever possible. 

• Library: any research tools that are available physically are accessible.  

• Parent Child Center (PCC). 

• All tutoring services are currently online. You can access a tutor here: https://shoreline.instructure.com/courses/2356085

What can be accessed remotely? 

• Email: SCC employee email @ Outlook.com > sign in. 

• Canvas @ https://shoreline.instructure.com .  

• Starfish @ https://shoreline.starfishsolutions.com/starfish-ops/admin/index.html .  It is unclear at this time whether updated data is being sent to Starfish during this outage, so while information such as student enrollment IS accurate as of Friday, March 17th, changes occurring since then may not be reflected in the system. 

• Shoreline Support Center @ support.shoreline.edu.  Look for up-to-date notices on the top of that page.  

• CtcLink for staff: https://gateway.ctclink.us/  

• ctcLink for students @ https://m.ctclink.us .  

• Registration: students can still register for spring 2023 classes via ctcLink.  

• Bookstore: is available here.  Spring textbooks can be ordered here.  

• eTutoring is available here. 
• Library @ https://library.shoreline.edu/home  . All research tools from the library that are cloud based are available. Options for internet access off campus: 
• Seattle Public Libraries: https://www.spl.org/hours-and-locations 
• King County Libraries: https://kcls.bibliocommons.com/v2/locations